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Discount programs

Three discount programs are built into every quote. They stack automatically, so a longer term with more services and higher seat counts compounds the savings on the final price.

Commitment discount

Reward longer terms with an automatic percentage discount that scales with the length of the agreement. Starting at two years.

How it works

  • Applies at the beginning of the engagement for the full term. As you progress through other years after your initial commitment, we will provide further discounts as a way of saying "Thank you for your business".
  • The discount percentage equals the term length: a 2-year term earns 2%, a 3-year term earns 3%, and so on.
  • Calculated on the full pre-discount subtotal of the quote.
Example: A 3-year commitment on a $40,000 subtotal applies a 3% discount, lowering the subtotal by $1,200.

Bundle discount

Combine multiple services on a single agreement and a bundle discount is applied across the package. Starting at two different services. Discounts do not apply for human support. You have committed to multiple years up front, the discount for multiple services stacks ON TOP OF the commitment discount. In other words, you get even more discounts.

How it works

  • Activates as soon as two or more distinct services are added to the quote.
  • The discount rate is 0.2% per selected service (e.g., 3 services = 0.6%, 5 services = 1.0%).
  • Applied to the full subtotal of the quote, alongside the commitment discount.
Example: Selecting 5 services on a $40,000 subtotal applies a 1.0% bundle discount, saving $400.

Volume discount

Higher seat counts on individual line items earn an automatic per-line discount. Starting at 50 devices/users/emails. Much like commitment and bundle discounts, volume discounts are stacked on top of the previous discounts.

How it works

  • Calculated independently for each line item based on its quantity.
  • Each block of 50 seats on a line earns an additional 1% discount on that line.
  • Capped at 5% per line, reached at 250 seats.
Example: A line item with 120 seats earns 2% off that line. A line with 300+ seats earns the full 5% cap.

How they stack

Commitment, bundle, and volume discounts are all applied to the same quote and shown as separate line items on the proposal so the customer can see exactly where each saving comes from. The final price reflects all three programs combined.

Partner and MSP pricing

Channel partners and Managed Service Providers (MSPs) qualify for preferred pricing on top of the standard programs above. These rates recognize the ongoing value partners and MSPs bring through client relationships, deployment, and support.

Partners

Approved partners receive preferred pricing across the catalog. Reach out to discuss enrollment and the specific terms available to your organization.

MSPs

MSPs receive their own preferred pricing tier, but must first prove they operate as an MSP. Expect to provide verification such as your service agreements, client portfolio, NOC/SOC tooling, or other documentation demonstrating active managed-services delivery before MSP pricing is enabled on your account.

Specific partner and MSP rates are shared privately after enrollment and verification.